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We are sorry to hear that your product was not as expected.
We offer a detailed description of all our products on the item page.
Customers are also more than welcome to submit a question to our QA team and we will reply via the product Q&A's.
Most of our products come with a 45 day guarantee and have a 1 year repair warranty.
Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
We have sent a message to offer solutions to you, please check it in detail and reply to us there.
We look forward to hearing from you soon.
Best regards,
Gearbest Customer Service Center
Dec 06,2018
Jan 14,2019
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Dec 26,2018
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Sep 27,2018